We support tamariki and rangatahi to re-engage with education through strong partnerships with whānau, schools, and community.
Grounded in kaupapa Māori and relational practice, our focus is on reconnection, belonging, and long-term success — not just attendance.
Every young person deserves to feel seen, heard, and supported in education.
We focus on early engagement, understanding barriers, and working alongside whānau to create practical, sustainable pathways back into learning.
We support:
Every whānau journey is different — we listen first, then respond.
Grounded in partnership
We work alongside whānau, schools, and community to support meaningful, lasting change.

We identify and reduce barriers to attendance — including transport, uniforms, learning tools, and wider wellbeing needs.

Plans are developed together, with clear goals, practical steps, and shared responsibility.

We work alongside schools, iwi, and community supports to build a strong network around each ākonga.
Together, we:

Our kaimahi are Māori and Pacific, with deep connections to the communities we serve.
Living and working locally, they bring lived experience, cultural knowledge, and trusted relationships into their mahi — ensuring engagement is respectful, safe, and effective.
Ākonga are referred by schools or the Ministry of Education when there are ongoing attendance concerns, or when they are not currently enrolled in education.
We connect early with whānau, prioritising kanohi ki te kanohi engagement.
We work with whānau and schools to create a practical plan that supports attendance or re-engagement in education.
We stay alongside whānau, monitoring progress and adapting support as needed.
We work alongside schools and whānau across the Sir Edmund Hillary Tangaroa catchment.
This includes communities in:
We have strong relationships across these communities, supporting Māori and Pacific whānau in ways that are locally informed and responsive.
If you’d like to talk with our team about the Attendance Service, we’re here to kōrero.
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